Terms of Use

These Terms of Use are entered into by and between you and RAVES.ai, Inc. ("RAVES," "Company," "we," or "us").

These terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms"), govern your access to and use of www.raves.ai and the RAVES platform, including any content, functionality, modules, and services offered on or through the platform (the "Platform"), whether as a guest, registered user, or customer acting through an organizational account ("Customer," "you," or "your").

Please read these Terms carefully before using the Platform. By accessing or using the Platform, you accept and agree to be bound by these Terms, our Privacy Policy, and any other terms incorporated herein by reference. If you do not agree, you must not access or use the Platform.

If you are using the Platform on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms, and references to "you" and "your" include that entity. If you register for an account, execute an order form, or enter into a master services agreement or other written agreement with RAVES referencing these Terms, you may also be referred to as "Customer." If Customer has executed a master services agreement or other written agreement with RAVES, and there is a conflict between that agreement and these Terms, the master services agreement or other written agreement governs.

The Platform is offered and available to users who are 18 years of age or older. By using the Platform, you represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity to enter into a binding contract; and
• Your use of the Platform does not violate any applicable law or regulation.

If you do not meet all of these requirements, you must not access or use the Platform.

We reserve the right to modify these Terms at any time in our sole discretion. When we make material changes, we will update the "Last Updated" date below, post a notice on the Platform, and/or notify registered users via email where practicable. Your continued use of the Platform after any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform.

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, share, and protect personal information.

3.1 California Residents (CCPA). If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know, delete, and opt out of the sale or sharing of your personal information. Please refer to our Privacy Policy for details.

3.2 European Economic Area / UK Residents (GDPR/UK GDPR). If you are located in the EEA or UK, we process your personal data in accordance with the General Data Protection Regulation, ("GDPR"), and applicable national laws. For details on your rights, including access, erasure, portability, and objection, please see our Privacy Policy.

We use cookies and similar tracking technologies to enhance your experience on the Platform. By using the Platform, you consent to our use of cookies in accordance with our Privacy Policy. You may control cookie preferences through your browser settings or our cookie consent tool.

5.1 Account Creation. To access certain features, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration, to maintain and promptly update that information, and to keep your login credentials confidential.

5.2 Account Responsibility. You are solely responsible for all activity that occurs under your account. You agree not to share your credentials with any third party, to notify us immediately of any unauthorized access or security breach, and to log out of your account at the end of each session, particularly on shared devices.

5.3 Account Suspension or Termination. We reserve the right to suspend, disable, or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Platform immediately ceases.

RAVES provides a configurable software platform offering tools and workflows for recruitment, procurement and supplier/vendor management, contract lifecycle management and e-signature, worker and resource management, timesheets, charge codes and rate configurations, invoicing and billing, payments, integrations with payroll and accounting systems, artificial intelligence-assisted features, and related administrative workflows (collectively, the "Services").

RAVES is a technology provider only. Nothing in these Terms or in your use of the Platform shall be construed to make RAVES an employer, co-employer, or joint employer of any worker, contractor, or personnel engaged, managed, or tracked through the Platform. RAVES does not act as, and is not:

• A staffing agency, professional employer organization ("PEO"), or employer of record ("EOR");
• A human resources advisor or consultant;
• A payroll provider, payroll processor, or fiduciary with respect to payroll funds;
• A recruiter, headhunter, or placement agency;
• A legal advisor or law firm;
• A tax advisor or preparer; or
• An accounting advisor, bookkeeper, or auditor.

RAVES does not direct, control, or supervise any worker's work, does not set or approve wages, benefits, schedules, or working conditions, and does not make hiring, engagement, termination, classification, or compensation decisions on behalf of any Customer. All such decisions, and all consequences arising from them, are the sole responsibility of the Customer making them.

Customer is solely responsible for:

• All business, staffing, procurement, and workforce decisions made using the Platform;
• Configuring the Platform's tools, workflows, fields, rules, and templates consistent with Customer's legal and business obligations;
• The accuracy, legality, and appropriateness of all data, terms, and content Customer enters, uploads, imports, or configures within the Platform; and
• Compliance with all applicable federal, state, local, and international laws and regulations governing Customer's use of the Platform and its underlying business operations.

RAVES does not review, validate, or certify that any particular configuration, workflow, rate, classification, or document complies with law. Availability of a field, template, or workflow option is not an indication of legal sufficiency or compliance.

Customer is solely responsible for correctly classifying all individuals engaged, tracked, paid, or managed through the Platform, including classifications as W-2 employees, 1099 independent contractors, corp-to-corp ("C2C") contractors, and exempt or non-exempt employees under the Fair Labor Standards Act and applicable state law. RAVES does not determine, review, or opine on the correctness of any classification made or configured by Customer.

Customer is solely responsible for compliance with all wage-and-hour laws applicable to its workforce, including minimum wage, overtime, meal and rest break, recordkeeping, and pay frequency requirements, regardless of whether the Platform's timesheet, rate, or payroll-integration tools are used to calculate, track, or transmit related data. RAVES's provision of tools to record hours or calculate pay does not represent that any resulting calculation satisfies applicable law.

All charge codes, bill rates, pay rates, supplier rates, overtime and premium rate multipliers, markups, margins, discounts, rebates, and other rate or pricing configurations entered into the Platform are defined, selected, and maintained by Customer (or by Customer's authorized users and suppliers). RAVES does not determine the meaning, legal applicability, or business appropriateness of any charge code or rate configuration, and does not independently verify that any rate complies with applicable wage, overtime, contractual, or other legal requirements. Customer is solely responsible for reviewing and confirming that all rate configurations are accurate and lawful before they are relied upon for billing, payroll, or reporting purposes.

The Platform provides configurable tools for submitting, reviewing, and approving timesheets. Customer, its authorized users, workers, and suppliers are solely responsible for the accuracy and completeness of hours submitted, the correctness of related approvals, and timely review of timesheet data before it is used for billing, payroll, or invoicing. RAVES does not independently verify the accuracy of hours submitted or approved through the Platform and disclaims responsibility for errors arising from inaccurate submissions or approvals.

By using the Recruitment module within the Platform, you agree to the additional terms below, which supplement and do not replace the other provisions of these Terms.

11.1 Job Listings. By posting a job through the Recruitment module, you represent and warrant that all job postings are accurate, lawful, and reflect genuine hiring needs, that you have appropriate authority from your organization to advertise positions on RAVES, and that job listings do not contain false, misleading, discriminatory, or unlawful content, and comply with applicable pay-transparency laws where compensation or pay-range disclosure is required. RAVES reserves the right to remove job postings that violate these Terms or applicable law without prior notice. RAVES does not guarantee that job listings will result in qualified applicants, that resumes will be accurate or complete, or that use of the applicant tracking system ("ATS") features will lead to successful hires. RAVES merely facilitates connections and provides tools for user-driven interactions. All employment decisions are made at the sole discretion of Customer.

11.2 Candidate Management | Bench and ATS Submissions.

User Responsibility for Resume Uploads. By uploading or submitting candidate resumes (including bench Candidates or ATS Applications) to the Platform, users represent and warrant that they have the legal right to access, upload, use, store, and share each resume, that resumes were not obtained in violation of any third-party platform's terms of service, that they are solely responsible for ensuring submitted data does not violate intellectual property, privacy, or data protection laws, and that they will indemnify and hold harmless RAVES, its affiliates, and partners from claims arising from unauthorized uploads or misuse of resumes or other uploaded content.

Candidate Data and Resume Usage. By submitting candidate profiles to the Platform, users acknowledge and agree to the following:

• Default Resume Visibility. Unless explicitly marked "Private," resumes are treated as part of the RAVES Common Resume Pool, allowing RAVES to enhance system intelligence including AI-based parsing and matching, recommend candidates to employers, partners, or federation members, and use anonymized data for benchmarking and performance analytics.
• Data Anonymization and Privacy. RAVES may redact personal identifiers (e.g., name, phone, email) when using resumes for AI training or analytical purposes.
• Client Control and Privacy Option. Users may mark resumes "Private" at the time of upload, restricting use to their organization only.
• Legal Compliance. RAVES complies with applicable data protection regulations (e.g., GDPR, CCPA). Users may request deletion, anonymization, or export of data as required.

11.3 Federation Module (Trade Organizations). For users participating in the RAVES Federation module: resumes sourced via partner job boards, public search indexes, career page submissions, or integrated APIs may be made available to RAVES and its data partners under the visibility rules Customer selects, and are subject to the license and usage rights necessary to operate the federation network. Users are strictly prohibited from exporting, copying, or redistributing federation-sourced resumes outside the RAVES ecosystem without prior written consent. Resumes may be shared across federation networks based on visibility rules and are intended solely for legitimate recruitment activity.

11.4 User-Controlled Visibility Preferences. RAVES provides visibility flags at the time of job or resume submission so users can control how their data is shared. All visibility flags are stored at submission and may be updated, subject to workflow or integration limitations.

Resume Visibility Options: Keep Resume Private (restricted to the submitting company); Add to RAVES Common Resume Pool (default) (eligible for AI matching and shared visibility across tenants and federations); Keep Private for This Job Only (visible only in the context of a specific job application).

Job Visibility Options: Tenant Careers Page (shown on the company's branded careers site hosted on RAVES); Public Job Boards (syndicated to third-party job boards or aggregators); Federation Sharing (shared with selected federations).

Public Job Sharing. When the "Public" job visibility option is selected, RAVES is authorized to publish the job to external-facing job boards, search engines, and aggregators; to include the company name and a custom resume submission link (powered by RAVES tenant career pages) to route applicants back to the correct employer; and to optimize the listing with structured data markup and tagging to improve visibility. This public distribution is optional and initiated only when explicitly selected by the user during job creation.

11.5 General Terms and Disclaimers.

User-Generated Content. All job listings, candidate resumes, cover letters, communications, and notes input into or transmitted through the Recruitment module are provided by users, not RAVES, unless otherwise stated. RAVES does not verify, screen, or endorse such content, and you acknowledge that you rely on it at your own risk.

No Background Checks or Credential Verification. RAVES does not conduct background checks, credential verification, reference checks, or applicant vetting. Employers and recruiters are solely responsible for any necessary due diligence, and candidates are solely responsible for representing themselves truthfully and accurately.

Data Storage and Transmission. The Recruitment module is not a records retention system. RAVES does not guarantee the storage, availability, or integrity of application materials or related data. Users are responsible for downloading or backing up their own records. RAVES is not liable for loss or corruption of such data.

Use at Your Own Risk. The Recruitment module is provided "as-is" and "as available," without warranties of any kind. You assume full responsibility for risks, losses, or damages arising from your use or inability to use the module, including lost opportunities, employment decisions, compliance violations, or data inaccuracies.

Compliance with Employment and Privacy Laws. Users are solely responsible for ensuring their use of the Recruitment module complies with applicable local, state, national, and international laws. RAVES disclaims any responsibility for legal compliance related to hiring practices or data handling.

Third-Party Integrations. If the Recruitment module integrates with third-party services (e.g., calendar tools, video interview tools, assessments, or background check providers), those tools are governed by the applicable third party's terms. RAVES is not responsible for the accuracy, availability, or legality of any such services.

Limitation of Liability. To the maximum extent permitted by law, RAVES, its affiliates, and its licensors are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, or goodwill, arising from your use of the Recruitment module, even if advised of the possibility of such damages.

Prohibited Uses. You agree not to use the Recruitment module to post discriminatory, deceptive, or misleading job opportunities, to scrape or harvest user data, to solicit or advertise non-job-related products or services, or in a manner that violates employment, labor, or privacy laws. Violations may result in suspension or termination of access, and RAVES reserves the right to report unlawful conduct to appropriate authorities.

The Platform provides configurable tools for supplier onboarding, vendor management, work order and purchase order creation, and related procurement workflows ("VMS Tools"). Customer is solely responsible for its selection of suppliers and vendors, for the negotiation and terms of any master service agreements, statements of work, work orders, and purchase orders executed using the Platform, and for all procurement and contracting decisions made through the VMS Tools.

RAVES does not vet, endorse, or guarantee the qualifications, performance, financial stability, or legal compliance of any supplier, vendor, or contractor made available or managed through the Platform. Any dispute between Customer and a supplier, vendor, or contractor is solely between those parties, and RAVES is not a party to, and assumes no liability under, any agreement formed using the Platform's tools.

The Platform facilitates the creation, routing, execution, and storage of documents through integrated e-signature workflows. RAVES does not draft, review, or provide legal advice regarding the content, validity, or enforceability of any agreement executed using the Platform, and makes no representation that any document template or workflow satisfies applicable legal requirements for a binding or enforceable agreement in any particular jurisdiction. Customer is solely responsible for ensuring that any contract, amendment, or document executed through the Platform reflects the parties' intended terms and complies with applicable law, and should obtain independent legal review of contract templates and material agreements before relying on them.

The Platform provides configurable tools to generate invoices and bills based on Customer-defined rates, charge codes, and timesheet data, to facilitate payments, and to integrate with third-party payroll and accounting systems. Customer is solely responsible for reviewing and validating all calculations, invoices, bills, payment instructions, payroll data, tax withholdings, and accounting entries generated or facilitated through the Platform before they are relied upon, submitted, or transmitted to any third party.

RAVES does not verify tax withholding calculations, payroll tax filings, or the accuracy of amounts remitted to workers, suppliers, or governmental authorities, and disclaims responsibility for any error, delay, or noncompliance arising from Customer's use or configuration of these tools.

The Platform may integrate with third-party services, including QuickBooks, ADP, banks and payment processors, job boards, applicant screening tools, and other external application programming interfaces ("Third-Party Services"). Customer's use of any Third-Party Service is governed by that provider's own terms. RAVES is not responsible for the availability, accuracy, security, or performance of any Third-Party Service, or for any loss or damage arising from Customer's use of or reliance on data transmitted to or received from a Third-Party Service. Customer is solely responsible for authorizing and configuring any integration and for reviewing data before and after it is transmitted between the Platform and any Third-Party Service.

Customer is solely responsible for the accuracy, completeness, legality, and authorized use of all data that Customer or its users enter, upload, import, or integrate into the Platform. Customer represents that it has all rights, consents, and authorizations necessary to provide such data to RAVES and to permit its use in connection with the Services. RAVES processes Customer Data as a service provider and processor on Customer's behalf, consistent with the Privacy Policy and any applicable data processing terms, and does not independently verify the accuracy, legality, or authorization underlying any data Customer submits. RAVES will implement and maintain reasonable administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, use, or disclosure. RAVES will notify Customer without undue delay following its discovery of a confirmed unauthorized access to or disclosure of Customer Data in RAVES's possession. Additional terms governing RAVES's processing of personal data on Customer's behalf, including any use of sub-processors and safeguards applicable to international transfers, are set forth in a separate data processing agreement made available on request.

The Platform may include artificial intelligence-assisted features, including automated matching, recommendations, calculations, drafting assistance, reporting, and other automated workflows (collectively, "AI Features"). AI Features are tools intended to assist Customer and are not a substitute for Customer's own judgment. Outputs of AI Features may contain errors, omissions, or inaccuracies, and Customer is solely responsible for independently reviewing all AI-generated outputs and for making its own final business, hiring, compliance, financial, and legal decisions. RAVES does not warrant the accuracy, completeness, or fitness of any AI Feature output for a particular purpose, and Customer assumes all risk associated with reliance on AI Feature outputs without independent verification.

The information, content, templates, calculations, recommendations, and resources made available on or through the Platform are for general educational and informational purposes only. Nothing on the Platform, and no content, output, or communication provided through the Services, is intended as, and shall not be construed as, legal, human resources, employment, payroll, tax, financial, accounting, medical, health, or other professional advice. Always seek advice from a qualified professional for guidance specific to your situation.

We have taken reasonable steps to ensure that information and tools provided on the Platform are accurate and useful, but we cannot guarantee their accuracy. Neither RAVES nor any of its owners or employees will be liable for errors or omissions on the Platform, or for any damage you may suffer as a result of failing to seek competent advice from a professional familiar with your situation.

By using the Platform, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage suffered as a result of the use, or non-use, of information or tools available through the Platform, and to use judgment and conduct due diligence before implementing any decision, plan, or configuration based on Platform tools or content.

RAVES has not made, and does not make, any guarantee about the results of any action taken using the Platform, whether or not recommended by the Platform. Results obtained by other customers are no guarantee that you or any other person or entity will obtain similar results.

Customer is solely responsible for ensuring that its use of the Platform, and its underlying business operations, comply with all applicable federal, state, local, and international laws and regulations. RAVES's provision of configurable tools addressing any of these areas does not represent that use of those tools satisfies Customer's regulatory obligations.

Each party may have access to the other party's non-public business, technical, or financial information ("Confidential Information"). Each party agrees to use the other party's Confidential Information solely to perform its obligations under these Terms, to protect it with the same degree of care it uses to protect its own confidential information of similar nature (and no less than reasonable care), and not to disclose it to any third party except to employees, contractors, or agents with a need to know and who are bound by confidentiality obligations at least as protective as those in this Section.

Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, was rightfully known to the receiving party before disclosure, is rightfully obtained from a third party without restriction, or is independently developed without use of the disclosing party's Confidential Information. A party may disclose Confidential Information to the extent required by law, regulation, or court order, provided it gives the other party reasonable advance notice where legally permitted.

This Section survives termination of these Terms for so long as the underlying information remains confidential.

Neither party is liable for any delay or failure to perform any obligation under these Terms (except payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor disputes, governmental action, internet or telecommunications failures, or failures of third-party service providers or infrastructure. The affected party will use reasonable efforts to resume performance as soon as practicable.

The Platform may from time to time make available features labeled or reasonably understood to be "beta," "preview," "early access," or similar (collectively, "Beta Features"). Beta Features are provided for evaluation purposes only, may be modified or discontinued at any time without notice, and are provided "as is" without any warranty of any kind, in addition to and without limiting the disclaimers in Section 31. Customer should not rely on Beta Features, including any AI Feature so labeled, for production use, compliance purposes, or any decision where accuracy or availability is critical.

Customer is solely responsible for obtaining and maintaining insurance coverage appropriate to its workforce and business operations at levels consistent with applicable law and Customer's own risk assessment. RAVES makes no representation regarding, and assumes no responsibility for, the adequacy of Customer's insurance coverage, and RAVES's own insurance, if any, does not extend to cover Customer, its workers, or its suppliers.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for lawful purposes and in accordance with these Terms.

26.1 Prohibited Conduct. You agree not to: use the Platform for any unlawful purpose or in violation of any applicable law or regulation; attempt to gain unauthorized access to any part of the Platform or its related systems; transmit any malware, viruses, or harmful code; scrape, harvest, or collect data from the Platform without our prior written consent; use automated tools (bots, crawlers, scrapers) to access the Platform without authorization; impersonate any person or entity or misrepresent your affiliation; interfere with the proper functioning of the Platform; reverse engineer, decompile, or disassemble any software on the Platform; use the Platform in any manner that could overburden our infrastructure; or attempt to circumvent any security measures or access controls.

26.2 Price Changes. We reserve the right to change prices for any products or services offered through the Platform at any time. We will make reasonable efforts to provide advance notice of material price changes to existing subscribers or customers.

27.1 Limited License. We grant you a non-exclusive, non-transferable, revocable license to access and use the Platform and any resources available for download from it, strictly in accordance with these Terms. This license does not include the right to resell or make any commercial use of any Company Content.

27.2 Our Content. All content included as part of the Platform, including text, graphics, logos, images, audio, video, software, and the compilation thereof, is the property of RAVES or its suppliers and is protected by copyright and other intellectual property laws ("Company Content"). You agree to observe and abide by all copyright and other proprietary notices, legends, or restrictions contained in any such content and will not make any changes to them. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any Company Content, in whole or in part. Company Content is not for resale. Your use of the Platform does not entitle you to make any unauthorized use of any Company Content. You will not delete or alter any proprietary rights or attribution notices in any Company Content, and will use Company Content solely for your individual, non-commercial use unless otherwise authorized in writing. You acquire no ownership rights in any Company Content. We do not grant you any licenses, express or implied, to our intellectual property except as expressly authorized by these Terms.

27.3 Trademarks. The RAVES name, logo, tagline, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of RAVES or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks or service marks of their respective owners.

27.4 Copyright Complaints. If you believe that content on the Platform infringes your copyright, please send notice to our designated agent that includes: identification of the copyrighted work claimed to be infringed; identification of the allegedly infringing material and its location on the Platform; your contact information; a statement of good faith belief that the use is not authorized; and a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner.

RAVES does not claim ownership of materials you provide to the Platform (including feedback and suggestions) or post, upload, input, or submit to the Platform or associated services (collectively, "Submissions"). By posting, uploading, inputting, providing, or submitting a Submission, you grant RAVES, our affiliated companies, and necessary sub-licensees a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, distribute, transmit, publicly display, publicly perform, edit, translate, and reformat the Submission, and to publish your name in connection with it, in each case in connection with operating and promoting the Platform.

No compensation will be paid with respect to the use of your Submission. RAVES is under no obligation to post, use, or retain any Submission and may remove any Submission at any time in its sole discretion.

You represent and warrant that you own or otherwise control all rights to your Submission, including all rights necessary for you to provide, post, upload, input, or submit it, and that your Submission does not infringe any third party's intellectual property, privacy, or other rights and complies with these Terms and applicable law.

The Platform may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use Communication Services only to post, send, and receive messages and material that are proper and related to the particular Communication Service.

By way of example and not limitation, you agree that when using a Communication Service you will not: defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others; publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information; upload files containing software or other material protected by intellectual property laws unless you own or control the rights or have received all necessary consents; upload files containing viruses, corrupted files, or similar harmful software; advertise or offer to sell or buy goods or services for any business purpose unless the Communication Service specifically allows it; conduct or forward surveys, contests, pyramid schemes, or chain letters; download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions or proprietary notices; restrict or inhibit any other user from using and enjoying the Communication Services; violate any applicable code of conduct or guidelines; harvest or collect information about others (including email addresses) without their consent; or violate any applicable laws or regulations.

RAVES has no obligation to monitor Communication Services but reserves the right to review posted materials and remove any material in its sole discretion, and to terminate your access to any or all Communication Services at any time, without notice, for any reason. RAVES reserves the right to disclose information as necessary to satisfy applicable law, regulation, legal process, or governmental request, and to edit, refuse to post, or remove information or materials in its sole discretion.

Use caution when giving out personally identifying information in any Communication Service. RAVES does not control or endorse content, messages, or information found in any Communication Service and disclaims liability with regard to Communication Services and any actions resulting from your participation in them. Managers and hosts are not authorized RAVES spokespersons, and their views do not necessarily reflect those of RAVES. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and dissemination, and you are responsible for adhering to those limitations.

The Platform may contain links to other websites ("Linked Websites"). Linked Websites are not under RAVES's control, and RAVES is not responsible for the contents of any Linked Website, including any link contained within it or any changes or updates to it. These links are provided only as a convenience, and inclusion of a link does not imply endorsement by RAVES or any association with the Linked Website's operators.

Certain services made available via the Platform are delivered by third-party websites and organizations. By using any product, service, or functionality originating from the Platform, you acknowledge and consent that RAVES may share related information and data with any third party with whom RAVES has a contractual relationship to provide the requested product, service, or functionality on behalf of the Platform's users and customers.

THE PLATFORM AND ALL CONTENT, TOOLS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, RAVES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. RAVES DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY CALCULATION, CLASSIFICATION, RATE CONFIGURATION, TIMESHEET, INVOICE, CONTRACT, OR AI FEATURE OUTPUT GENERATED THROUGH THE PLATFORM WILL BE ACCURATE, COMPLETE, OR LEGALLY SUFFICIENT FOR CUSTOMER'S PURPOSES.

THE SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN, AND RAVES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS OR CHANGES TO THE PLATFORM AT ANY TIME. RAVES MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE SERVICES EXCEPT AS EXPRESSLY SET FORTH HEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAVES AND/OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE PLATFORM, THE DELAY OR INABILITY TO USE THE PLATFORM OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR ANY INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES OBTAINED THROUGH THE PLATFORM, INCLUDING ANY CLAIM ARISING FROM WORKER CLASSIFICATION, WAGE-AND-HOUR COMPLIANCE, RATE OR TIMESHEET ACCURACY, INVOICING OR PAYROLL ERRORS, CONTRACT ENFORCEABILITY, THIRD-PARTY INTEGRATION FAILURES, OR AI FEATURE OUTPUTS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF RAVES OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE PLATFORM OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM.

IN NO EVENT WILL RAVES'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE TOTAL FEES PAID BY CUSTOMER TO RAVES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These Terms and all claims, disputes, or controversies arising out of or relating to these Terms, the transactions contemplated hereby, or the relationship of the parties (whether sounding in contract, tort, statute, or otherwise), shall be governed by, construed, and enforced in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles.

Except for actions seeking temporary, preliminary, or permanent injunctive relief (which may be brought in the state or federal courts located in Dallas County, Texas, without waiver of this arbitration provision), any dispute arising out of or relating to these Terms shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by a single arbitrator, conducted exclusively in Dallas County, Texas. The arbitrator shall have authority to award all remedies available at law or in equity and shall issue a reasoned written award, which may be confirmed, entered, and enforced as a judgment in any court of competent jurisdiction.

The prevailing party in any arbitration or court proceeding to enforce or confirm an arbitration award, obtain injunctive or equitable relief, obtain any post-judgment relief, or commence any collection action (including discovery, garnishment, turnover, execution, bankruptcy-related proceedings, or appeals) shall be entitled to recover all reasonable attorneys' fees, court costs, expenses, and costs of collection, including post-judgment attorneys' fees. This contractual right to fees and costs survives and remains enforceable until all obligations are fully satisfied.

Each party irrevocably consents to service of process in any arbitration, judicial proceeding, or post-judgment enforcement action by certified mail, return receipt requested, or by nationally recognized overnight courier sent to the address of its registered agent or as set forth in these Terms, which service shall be deemed valid and effective to the fullest extent permitted by law.

If the arbitration provision is determined to be invalid, unenforceable, or inapplicable to a particular dispute, the parties irrevocably submit to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas, waive any objection based on improper venue or forum non conveniens, and each party knowingly and voluntarily waives any right to trial by jury.

33.1 Class Action Waiver. Any arbitration or, where applicable, court proceeding shall be conducted only on an individual basis. Neither party may bring or participate in any claim as a plaintiff, class representative, class member, or otherwise in any purported class, collective, consolidated, or representative action or proceeding. The arbitrator has no authority to consolidate claims of more than one individual or to preside over any form of class, collective, or representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in the state or federal courts of Dallas County, Texas, and shall not proceed on a class, collective, or representative basis in any forum.

You agree to indemnify, defend, and hold harmless RAVES and its officers, directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of or inability to use the Platform;
• Your business decisions, including worker classification, wage-and-hour practices, hiring decisions, and workforce management;
• The accuracy, legality, or authorization of any data, rate, charge code, timesheet, invoice, or document you enter, configure, or transmit through the Platform;
• Your Submissions or other user content;
• Your violation of these Terms;
• Your violation of any third party's rights; or
• Your violation of any applicable law or regulation.

RAVES reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with RAVES in asserting any available defenses.

RAVES reserves the right, in its sole discretion, to terminate your access to the Platform and related services, or any portion of them, at any time, without notice. Use of the Platform is unauthorized in any jurisdiction that does not reasonably give effect to all provisions of these Terms.

These Terms remain in effect for as long as you access or use the Platform. Upon termination or expiration of Customer's subscription, for any reason, Customer's right to access the Platform ceases immediately, except as reasonably necessary to complete the data export described below.

For 30 days following termination, RAVES will make Customer Data reasonably available for export in a standard format upon Customer's written request. After that period, RAVES may delete or de-identify Customer Data in accordance with its data retention practices and any applicable data processing terms, except where retention is required by law or necessary to resolve disputes or enforce these Terms. RAVES has no obligation to retain Customer Data beyond this window and is not liable for any loss of Customer Data resulting from Customer's failure to export it in a timely manner. Termination or expiration of these Terms does not relieve either party of any obligation accrued, or any liability arising from conduct occurring, prior to termination. All provisions of these Terms which by their nature are intended to survive termination or expiration shall survive.

Visiting the Platform or sending communications to RAVES constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

We welcome communicating with you by email, and various places on the Platform allow you to send an electronic communication to RAVES. Any such communication does not create a business relationship or any contractual relationship. We will take reasonable steps to keep communications confidential, but cannot guarantee the security of such communications or that we would not be required to disclose them as a result of a court order.

You may opt out of promotional communications at any time by clicking "unsubscribe" in our emails or contacting us. Transactional and account-related communications are not subject to opt-out.

We are committed to making the Platform accessible to users with disabilities. If you experience difficulty accessing any portion of the Platform, please contact us. We welcome your feedback and will make reasonable efforts to provide equivalent access.

The Platform is controlled, operated, and administered by RAVES from our offices within the United States. If you access the Platform from a location outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. You agree that you will not use Company Content accessed through the Platform in any country or manner prohibited by applicable laws, restrictions, or regulations. The Platform is not directed at residents of jurisdictions where its content or use would be prohibited by local law.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. If any provision of these Terms is held invalid, illegal, or unenforceable for any reason, then, to the full extent permitted by law: (a) that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, all other provisions will remain in full force and effect and will be liberally construed to carry out the parties' intent as nearly as possible; and (b) any court having jurisdiction will have the power to reform the provision to the extent necessary for it to be enforceable under applicable law.

Nothing in these Terms shall be construed to create a joint venture, partnership, employment, or agency or fiduciary relationship between you and RAVES. RAVES's performance of these Terms is subject to existing laws and legal process, and nothing in these Terms derogates from RAVES's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Platform or information gathered with respect to that use.

These Terms, together with the Privacy Policy and any other policies incorporated herein, constitute the entire agreement between you and RAVES regarding the Platform and supersede all prior or contemporaneous agreements, understandings, and communications on the subject, whether electronic, oral, or written. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that these Terms and all related documents be written in English. These Terms shall be interpreted through their plain and literal meaning and construed in accordance with the laws of the State of Texas.

If you have questions, concerns, or feedback regarding these Terms, please contact us at: www.raves.ai/contactus