Lucid Technologies simplifies threat detection and minimizes the data risk exposure by providing a stable and secure environment for our customers through our GDPR/CCPA compliance.

You should be clear that we may gather information about you using our site. Some of the information we collect might allow us to identify you specifically. For instance:

The information described above and other such information collected may be hereinafter referred to as “Personal Data.

We have the right to obtain personal information if you use the site.

We may use your information for the below mentioned purposes:

When you provide your personal information, you consent that it can be used for the above purposes and that you Lucid is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

Your personal information won’t be shared with anyone outside of Lucid Technologies with certain exceptions, like:

Except in the situations mentioned above, we will not divulge the personal information you give us to third parties without your consent. Relevant notices about policy changes, technical problems with a product or service, or other information necessary to use our site, services, and products may be sent to you by us.

We try our best to give you access so that you can change or update your personal information. Contact [email] to change this information or request the deletion of all your data at any time.

We are dedicated to maintaining the security of your personal information and honoring your preferences regarding how you would like us to use it. We have implemented the necessary security measures to prevent your data from loss, misuse, unauthorized access or disclosure, modification, or destruction. Your private data, for instance, is kept on password-protected, restricted-access servers. We also utilize SSL (Security Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. We try our best to offer the security precautions required to maintain the integrity and confidentiality of your information. We cannot warrant that our security measures are impenetrable because no system can be entirely secure.

Additionally, you play a big part in protecting your information. For instance, you shouldn’t tell anyone your password. You need to reset your password immediately if you think it has been compromised.

We retain your information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

If you allow cookies to be used on your computer, a cookie may be stored there or read if you have previously visited our site. Everything is carried out in compliance with all relevant laws. You can either turn off all cookies or have your computer alert you each time one is sent. You accomplish this through your browser settings (such as Internet Explorer or Google Chrome). Because each browser is a little different, check the Help menu to find out how to edit your cookies properly.

Web beacons, sometimes called clear gif technology or action tags, aid in the cookie’s delivery. This technique reveals the number of visitors who clicked on important elements (such as links or graphics). We do not access your personally identifying information while using the site; instead, we utilize this technology to gather statistics on how the site is used. We may provide our business partners with aggregated site statistics, but we do not let outside organizations embed clear gifs on the website.

We may utilize data obtained from cookies and other techniques to ensure that the content we produce and distribute is relevant. To improve our websites, we might use this data in an aggregated manner along with site-visitation data. You will be able to access the text on the screens if you decide not to allow your browser to accept cookies from our site, but you won’t have a personalized experience or be able to subscribe to the service offers on our site.

This website uses Google AdWords remarketing to show past site visitors’ advertisements on other websites, such as Google. It could imply that we target advertisements to past users who haven’t finished a task on our website, such as submitting a contact form. This can be a Google search results page advertisement or a Google Display Network website. Cookies are used by third-party suppliers, such as Google, to deliver adverts based on previous visits to the Lucid Technologies website. Naturally, any information gathered will be utilized in compliance with our Privacy Notice and Google’s Privacy Notice.

It’s possible to move cookie-collected data outside the USA (Google Analytics, for example). The use of our websites, including the number of visitors, the websites from which visitors came to our websites, and the pages on our websites that visitors travel to, can all be studied using Google Analytics and cookies. We use this data to make our websites better. Visit https://privacy.google.com/businesses/rdp/ for details on Google’s Restricted Data Processing.

Our Privacy Policy applies solely to information collected on our website. The site contains links to websites of third parties. Lucid is not responsible for the actions of these third parties, including their privacy practices or any consent posted on their websites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. Lucid adheres to industry recognized standards to secure personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions or personal information, or other users of the site may misuse or abuse your personal information that they may collect from the site.

Your data might be processed and stored in the US or any other country where Lucid Technologies or its vendors have operations. You agree to any such transmission, storing, or processing of information outside your country if you use our site. The transfer of personal information across international boundaries is restricted by several countries’ data protection laws and regulations. We pledge to abide by every one of those rules and laws. You should, however, adhere to your country’s applicable data protection laws and regulations when using our site and providing such personal information

Lucid Technologies complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Nation, the United Kingdom and Switzerland to the United States.

The Privacy Notice may be updated and modified at any time by Lucid Technologies. When we do, we’ll update the date at the bottom of the Privacy Notice’s initial page. We’ll let you know when we make significant changes to the Privacy Notice by posting a clear notice on the website.

Individuals under the age of 17 are not permitted to use the website. We never intentionally solicit personal information from anybody under 17 or knowingly collect it from them.  If you are a child under the age of 17, please do not attempt to register for or otherwise use the Site or send us any Personal Data. If we learn we have collected Personal Data from a child under 17 years of age, we will delete that information as quickly as possible. If you believe that a child under 17 years of age may have provided Personal Data to us, please contact us at [email].

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at [email].

You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:

If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third-party recipient.

You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Site or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

You may submit a Valid Request using the following methods:

You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Site as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email].

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at [email] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

If you are a resident of the European Union (“EU”), United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.

For this Section 12, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Lucid Technologis and its affiliates will be the controller of your Personal Data processed in connection with your use of the Site.

Where applicable, this Section 12 is intended to supplement, and not replace, the other provisions of the Privacy Policy. If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict.

In compliance with the Privacy Shield Principles, Lucid commits to resolve complaints about our collection or use of your personal information. European Union, United Kingdom and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Lucid at [email].

Additionally, Lucid commits to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner and comply with the advice given by the panel and Commissioner with regard to human resources data and other data transferred from EU, UK or Switzerland, as applicable.

Under certain circumstances, European Union, United Kingdom and Swiss individuals may invoke binding arbitration for complaints regarding Lucid’s Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms described above. For additional information, please visit https://www.privacyshield.gov/article?id=ANNEX-I-introduction .

The Federal Trade Commission has jurisdiction over Lucid’s Compliance with Privacy Shield.

Lucid has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit  https://www.privacyshield.gov/ .

If an agent of Lucid processes personal information in a manner inconsistent with the Privacy Shield Principles, Lucid will remain liable for such processing unless we prove that we are not responsible for the event giving rise to the damage.

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

If for some reason you believe Lucid has not adhered to these principles, please notify us and we will do our best to promptly make corrections.