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HOW RAVES USES ARTIFICIAL INTELLIGENCE

How we use AI

RAVES uses artificial intelligence (“AI”) to assist customers in uncovering insights, answering business-related questions, and suggesting actions across workforce, operational, and financial workflows.

RAVES Intelligence

RAVES Intelligence (“RI”) is RAVES AI-powered module that enables users to ask business-related questions and receive data-driven insights within the RAVES platform.

Examples include:
  • Whose timesheets are pending this week?
  • How many invoices are overdue?
  • What expenses remain unapproved?

RI generates responses based solely on data available within the RAVES system and accessible under the customer’s assigned permissions.

Role-Based Access & Data Controls

  • Responses vary based on the user’s role and authorized access.
  • Users receive insights only from data they are permitted to view.
  • RI does not override, bypass, or expand existing permission structures.

All AI-generated outputs are constrained by the same security and access governance controls applicable to the RAVES platform.

AI Agents Within the RI Framework

RI includes specialized AI agents designed to support distinct operational functions.

Domain-specific AI agents may be introduced over time. Availability, scope, and functionality may vary by subscription level.

Disclaimer: AI-generated outputs, including those generated by RAVES Intelligence, may be inaccurate, incomplete, or outdated. RAVES Intelligence is intended to support, not replace, human judgment and discretion. RAVES makes no representation or warranty that AI-generated outputs will not infringe or misappropriate third-party rights. RI may generate similar or identical outputs for different users based on similar inputs. RAVES does not represent that AI-generated outputs are exclusive to any individual customer.

Privacy & Data Protection

RAVES Intelligence is trained and operated using:

  • Proprietary synthetic data
  • System-generated operational data
  • Privacy-protected customer environments
  • Secure processing infrastructure

Customer data is not made available to publicly accessible AI models.

AI processing occurs within RAVES platform and is subject to applicable security controls and safeguards. Limited, de-identified, or sanitized data may be used to improve system performance and quality, consistent with RAVES Privacy Statement, available athttps://raves.ai/privacy-legal.

To the extent RI generates text, analyses, summaries, recommendations, or other outputs based on customer data or inputs, ownership of the same will be governed by the applicable customer agreement or in accordance with RAVES Terms of Use.

Responsible AI

RAVES Intelligence is designed to:

  • Protect customer data and confidentiality
  • Enforce user permissions and tenant boundaries
  • Provide traceable and auditable outputs where feasible
  • Support appropriate human oversight; and
  • Improve through monitoring and testing.

RAVES may, but is not obligated to, conduct human review of AI-generated outputs for quality assurance, model validation, and system improvement purposes, subject to applicable confidentiality safeguards.

Your Control

AI tools are intended to assist with work, but users remain in control and are ultimately responsible for any decisions made.

Customers remain responsible for:

  • Reviewing and validating AI-generated content
  • Approving recommendations before implementation
  • Ensuring compliance with applicable laws and regulations
  • Exercising independent professional judgment

RAVES does not provide legal, tax, accounting, payroll, compliance, or financial advisory services through its AI functionality.

Important Use Guidance

Customers should not rely solely on AI-generated outputs, especially for:

  • Legal determinations
  • Tax calculations or advice
  • Payroll compliance decisions
  • Regulatory filings
  • Financial reporting judgments

Outputs should be independently verified before being relied upon.

Where appropriate, consult qualified professionals for advice or assistance.

Beta Features & Ongoing Improvements

Certain AI capabilities may be labeled as “beta,” “preview,” or “experimental.”

Beta features:

  • May be modified, suspended, or discontinued
  • May have limited functionality
  • May not be covered by standard service levels

RAVES continuously evaluates and improves RAVES Intelligence. Features, pricing, and availability may change over time.

Feedback & Support

RAVES continuously evaluates and improves RAVES Intelligence. Features, pricing, and availability may change over time.

RAVES continuously evaluates and improves RAVES Intelligence. Features, pricing, and availability may change over time.

RAVES reserves the right to suspend or restrict access to RI in the event of suspected misuse, abuse, unlawful activity, or attempts to circumvent system safeguards.

Contact Information

RAVES.ai, Inc.
8600 Freeport Parkway, Ste. 300
Irving, Texas 75063
+1-682-777-2837

www.raves.ai/contactus
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